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Macrame Hanging Planter

SHIPPING AND RETURNS

{the} Bradbury, a Boutique

Shipping Policy

Thank you for shopping with Bradbury Boutique! We’re committed to delivering your décor with care and efficiency.

📦 Processing Time

All orders are processed within 3–5 business days (excluding weekends and holidays). You'll receive a confirmation email with tracking info once your order ships.

🚚 Shipping Rates & Delivery

We currently ship within the United States only. Shipping costs are calculated at checkout based on your order weight and delivery location.

Standard delivery typically takes 3–7 business days after processing. Please note that delivery times may vary during holidays or sales.

🎁 Local Pickup

If you're local to Panama City, FL, we offer free local pickup at select times and locations (like markets/pop-ups). Details will be provided via email after purchase.

🕊️ Lost or Damaged Items

If your package arrives damaged or goes missing, please contact us within 7 days of delivery. We’ll work with you to file a claim or offer a solution.

🛍️ Order Issues

For any shipping questions or concerns, email us at [your email] with your order number. We’re happy to help!

Return & Exchange Policy

We want you to absolutely love your space—and your purchase! If you're not completely happy, we’re here to help.

🛍️ Returns

We accept returns for store credit or exchange within 14 days of delivery. To be eligible, items must be:

  • Unused

  • In original condition

  • In original packaging

Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

🔄 Exchanges

If you'd like to exchange an item for a different product or style, please contact us within 14 days of receiving your order. Exchanges are subject to product availability.

🚫 Non-Returnable Items

  • Sale or clearance items

  • Seasonal or holiday décor

  • Gift cards

  • Custom or special orders

💌 How to Start a Return

Email us at thebradburyboutique@gmail.com with your order number and reason for return. We’ll guide you through the next steps!

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